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With this membership agreement, which continues in detail and in articles, you agree to the following terms and conditions, and you agree to the principles set forth below.

 

Since the contract you are about to make will bind you in legal terms and covers all kinds of services provided by us, you are deemed to have accepted our terms when you actively start using our services. Therefore, please take some time to read the following contract articles and its annexes, which are an integral part of it. We would like to remind you again and importantly that you are about to approve a contract that is legally binding on you.

 

If you do not accept to be bound by the contract in these terms and conditions or do not want to be bound by these provisions, you have the right not to access or use our services. Please take advantage of this right.

 

CONTENTS:

1. INTRODUCTION

1.1. Purpose

1.2. Agreement

2. DEFINITIONS

3. LIABILITIES

3.1. Member Eligibility for the Platform

3.2. Common Obligations

4. MEMBERSHIP and TERMS OF USE

5. TICKET SALE, SELLER'S RIGHTS AND LIABILITIES

6. TICKET PURCHASE, BUYER'S RIGHTS AND LIABILITIES

7. WARRANTY

7.1. Warranty Provided to Seller

7.2. Warranty Provided to Buyer

8. SPECIAL CASES

9. CONTENT, OWNERSHIP and MEMBERSHIP CANCELLATION TERMINATION

10. OTHER RIGHTS AND AUTHORITIES OF THE COMPANY

11. CHARGING

12. TERMINATION

13. DISPUTE RESOLUTION

14. ENFORCEMENT

1. INTRODUCTION

1.1. PURPOSE

1.1.1. Our aim is to contribute to the national tourism sector by bringing together real persons who cannot attend the events and real persons who want to attend the events in order to ensure the effective participation of local and foreign tourists in all public events held throughout Turkey and by ensuring the budget-entertainment balance of both parties.

1.1.2. We achieve this aim by providing a place for a person who cannot attend the events but has an event ticket, allowing them to be opened to those who request it over the internet, and eliminating long and insecure methods. In this context, we assume the role of Intermediary Service Provider with our internet, software and mobile services.

1.1.3. The ultimate goal of the Platform we offer is to directly bring together people who cannot attend the event and those who want to attend the event but do not have a ticket.

1.2. CONTRACT

1.2.1. You can contact us as a real or legal person; By registering, accessing or using one of our services through us (including mobile applications or computer software), you enter into a legally binding contract.

 

1.2.2. One party to this contract is TICKETXTR LTD, headquartered at Flat 4 10 North Cliff Street Preston PR1 8JA, England, and the other party is you or the legal entity you represent, who approves the contract.

 

1.2.3. This contract includes the matchbilet.com Membership Agreement and its integral parts, Annex-1. International Privacy and Cookie Policy, Annex-2. Limitations of Liability, Annex-3. Buyer and Seller Service Fees, Annex-4. Penalty Policies and Fees, Annex-5. Platform Messages, Notifications and Cookie Policy, Annex-6. Personal Data Policy Information Text, and other conditions displayed when you first use certain features, and these provisions may be changed by us at certain intervals. However, other conditions and changing conditions are also definitely presented to your approval. If you do not accept this Agreement or if you are our competitor, we remind you not to access or use any of our services.

 

1.2.4. The annexes, table of contents and the preamble are an integral part of this agreement.

 

2. DEFINITIONS

2.1. In this agreement, which you will be legally bound by approving, and the International Privacy and Cookie Policy, Annual Commission and Fee List, Platform Messages, Notifications and Cookie Policy;

 

2.2. ‘Agreement’ means this membership agreement concluded between TICKETXTR LTD and you,

 

2.3. ‘Company’ means TICKETXTR LTD,

 

2.4. ‘Platform’ means the general name of the service subject to the agreement provided by the Company through matchbilet.com and matchbilet mobile applications and software,

 

2.5. ‘Main Agreement’ means all of this membership agreement together with its annexes,

 

2.6. ‘Member’ means a natural or legal person who is a member of the Platform,

 

2.7. ‘Ticket’ means the property right granting the right to enter public events,

 

2.8. ‘Seller’ means the person who opens the ticket for free or for a fee because he/she cannot use the ticket right he/she holds,

 

2.9. ‘Buyer’ means the person who wants to attend the event but does not have a ticket in his/her possession and obtains a free or for a fee ticket from the Sellers who offer it,

 

2.10. ‘Event Sales and Sharing Form’ means the form that includes the information such as the event location, event date, ticket type, restrictions, possible risks and ticket fee that the seller who opens the ticket is expected to share,

 

2.11. ‘Event Acceptance and Approval Form’ means the form that includes the event information of the sellers who open the ticket for bid,

 

2.12. ‘Website’ means the matchbilet.com website,

 

2.13. ‘Mobile Application’ means the matchbilet application,

 

2.14. ‘Software’ means the matchbilet computer software.

 

3. OBLIGATIONS

3.1. MEMBER ELIGIBILITY FOR THE PLATFORM

3.1.1. In order to benefit from the Platform and register, you must also have the following ongoing conditions that the Company requests from you in full:

 

a. You must have the power of discernment and be over eighteen years of age.

 

b. You must have only one membership and use the real identity information written on the identity card used by the state of your citizenship on this platform.

 

c. You must have your own suitable e-mail address and a telephone number that you accept to receive SMS and MMS, with which you accept constant communication.

 

d. You must not be restricted by the Company, with or without justification, from using the Platform.

 

3.2. JOINT LIABILITIES

3.2.1. In order to use some of the features offered through the Platform, you must provide some information about yourself, fill out the forms determined by the Company and finally create an account. The required information is as follows for now, and the Company reserves the right to add new data requests to this information and to suspend your transactions if they are not added. The required information is as follows;

a. Your name and surname,

b. Your e-mail,

c. Your mobile phone number,

d. Your ID Number or Passport Number.

3.2.2. Please remember that it is your sole responsibility to maintain the confidentiality of your account password, which you will specify on the Platform when creating an account. For this purpose, with this agreement;

a. You agree to choose a strong and secure password;

b. You agree to keep your password secure and confidential;

c. You agree not to give any part of your account to anyone else

d. You agree to comply with the laws and all matters set forth in this agreement.

3.2.3. Although the Platform does not allow you to change your username, you may request a username change by submitting a written application to info@matchbilet.com in cases where you consider it private. If the Company deems it appropriate, it will approve the change and inform you.

3.2.4. You are individually responsible for all interactions that occur in connection with your member account. In case of unauthorized use of your account or any change in the information you used while becoming a member, you agree to immediately notify us through all communication channels.

 

3.2.5. While becoming a member of the platform, you can use your social media accounts or integrate your existing membership information with your social media accounts, taking into account the International Privacy and Cookie Policies, which are annexes to this agreement. In this case, if there is any missing information, the Company will give you a suitable period of time to complete it.

 

3.2.6. The sole privilege of the right to become a member of the platform belongs to the Company; the Company reserves the right to freeze or close your account at any time, with or without any justification.

 

3.2.7. The Company may determine members with a high trust index among the members with the data it obtains from member behaviors and provide them with privileges in terms of collections, payments, advertisement period, advertisement frequency and similar issues. These privileges are notified to the members in writing and highlighted in a way that the members can see.

 

3.2.8. In order to support your credibility as part of the platform, all information requested about you must be complete and accurate. You cannot impersonate another real or legal person, create or use an account for someone else, provide an e-mail address or mobile phone number that does not belong to you, or create multiple accounts.

 

3.2.9. With this in mind, all members are personally responsible for the content they upload, both legally and criminally.

 

4. MEMBERSHIP and TERMS OF USE

 

4.1. All memberships made to the Platform via the Website, Mobile Application and Software are free of charge.

 

4.2. All data requested by the Platform during membership must be provided by the members accurately and completely. The Company may request additional documents and information to verify the accuracy of the information when deemed necessary.

 

4.3. Your membership will be activated by entering the confirmation number sent to the e-mail or mobile phone number you entered during membership or by clicking on the confirmation link. With this confirmation, you can start to benefit from the Platform services completely.

 

4.4. Members can search for buyers and sellers through the Platform through the accounts they have determined.

 

4.5. The Company does not have real rights in any of the tickets saved by buyers and sellers on the Platform open to members and is not the supplier, renter or owner of the tickets. Therefore, the Company's primary service is not the provision of tickets to the Platform; it is to create an environment where sellers and buyers come together in a safe, effective and functional manner.

 

4.6. The Company is not a party to this agreement in any way, but is only an Intermediary Service Provider. However, the Company has the sole authority to use the Platform and may revoke the Platform usage rights and close the accounts of sellers who it considers to be non-compliant with the specified conditions. In this case, although the Company reserves the right to cancel the seller's orders, the seller must complete the orders that have been approved by making an offer until it exercises this right.

 

4.7. In this respect, the Company reiterates and emphasizes that it is in no way bound by the commitments, agreements and declarations made by the parties in the position of buyer and seller to each other. Therefore, the Company is not responsible for any damages that Members or third parties may suffer due to the incorrect or incomplete information shared between the parties in the agreement to be established between them and on the Platform, and states that this responsibility belongs to the Members themselves.

 

4.8. All members must refrain from sharing, providing services and selecting members for purposes that are incomplete, false, deceptive, disruptive to public order, contrary to general morality, clearly disturbing to people in one way or another, racist, abusive and manipulative. Although it is not possible for the company to monitor all sharing related to such violations, written applications made by members or third parties to the company's notification addresses in this agreement will be taken into consideration immediately.

 

5. TICKET SALES, SELLER'S RIGHTS AND LIABILITIES

 

5.1. The platform requests the seller member to fill in all fields in the event sales form in a true and original manner. The following information must be filled in the event sales form;

 

a. Event location,

 

b. Event date,

 

c. Ticket type,

 

d. Restrictions,

 

e. Possible risks,

 

f. Cargo/Transfer Shipment Type

 

g. Price offer.

h. Bank Account Information.

 

5.2. In offers published with the fast shipment option, the seller guarantees that it will deliver the shipment to the buyer within 3 (three) days from the buyer's order confirmation or deliver it to the buyer electronically.

 

5.3. The bank account information shared by the seller must be compatible with the account information used by the seller when registering, must contain the IBAN number and Bank, Branch information (SWIFT Code if available) and must be valid/active for at least 1 (one) month after the date of the last event submitted to the publication/offer. Otherwise, and if the seller does not have the bank information that meets the conditions and a written request, if 1 (one) year has passed since the date of the last event, the sales price of the relevant event will be allocated to social responsibility projects by the Company.

 

5.4. The price offer is the equivalent of the monetary gain that the seller wants to achieve as a fee, and the determining person is the seller himself. The manipulating effect of the Platform, the Company or a third person or institution on this process cannot be accepted. The seller may renew his offer at any time until the price offer is purchased.

 

5.5. By approving the event sales form, the seller approves the publication of the offer he published in all institutions, partners and affiliates of the Company. Therefore, by approving the event sales form and publishing his offer, the seller accepts and guarantees that the ticket meets the conditions specified.

 

5.6. Once the event sales form is approved and the offer is published, the Company will have started the intermediary service provider process against the seller. However, the Company will not charge any fees to the seller for positions that are closed due to the offer not finding a buyer. Similarly, the Company will not charge any fees due to the publication of the seller's offer. In addition, if unrealistic offers that may cause damage to the Platform and the Company are detected, penalties will be applied according to the Penalty Condition Reasons and Fees annexed to the contract.

 

5.7. If the offer finds a buyer, the Company will be entitled to a service fee from the seller member according to the tariff set in the Buyer and Seller Service Fees annexed to this contract. The final price of the service consists of the service fees determined by the Company added to the fee determined by the seller.

 

5.8. With this contract, the member in the position of seller authorizes the Company as its exclusive representative to collect the fees related to the ticket it offers for sale in accordance with the terms of the contract from the member in the position of buyer on its own behalf and account and to collect the Company's service fees and penalty fees.

 

5.9. In the event that the offered tickets have any tax liability, the obligation to determine and clarify the type and amount of the necessary tax belongs directly to the seller. The seller's possible additional tax liabilities do not include taxes that the Company will apply due to the service fee.

 

5.10. The seller cannot withdraw, reorganize or impose additional obligations on its offer after the Company notifies the seller by e-mail or telephone that the seller's offer has been approved by a buyer or is pending. Therefore, the seller is obliged to always keep the ticket it has opened for offer ready.

 

5.11. The validity period of the tickets published on the platform is the date and time of the event to which they belong. However, in the event that the event dates change, the Company will notify the members about the changes.

 

5.12. Once the buyer's purchase is completed, the Platform sends an e-mail to the seller explaining the transaction and the procedures to be followed for delivering the ticket to the buyer and for the buyer to benefit from the ticket. The seller cannot cancel the sale it has made and promptly and diligently carries out the necessary procedures for delivering the ticket to the buyer, depending on its type.

 

5.13. The seller is the sole responsible person for the delivery of tickets for all events offered to the buyer, depending on their type, via electronic, cargo, mail, e-mail, SMS and other social communication tools. Therefore, the seller will be responsible for any possible negligence by the cargo company or social communication tools that the seller uses. The seller must take the following into consideration when delivering the ticket to the buyer;

 

a. If physical ticketing is involved;

- You must ensure that the ticket is delivered to the cargo, mail or courier in order to reach the buyer before the screening/event date.

- You must print the ticket in a clear, distinct and legible manner.

- You must securely close the mouth of the shipping envelope/bag.

- You must check and follow the cargo delivery document and confirm that the cargo has been delivered to the buyer.

- You must keep the cargo delivery document.

 

b. If electronic ticketing is involved;

- You must send high-resolution, legible versions of the code-defined tickets to the e-mail address provided by the buyer.

- If there is an alternative communication channel and the recipient allows it, you must send high-resolution legible versions of the code-defined tickets to the recipient's social communication address or phone number.

 

- In cases where an electronic ticket transfer is required to the recipient, you must enter the recipient's name, surname and contact information correctly and completely.

 

5.14. In the event that the event ticket is successfully delivered to the recipient, the Company is obliged to pay the seller the fee determined by the seller. The Company makes this payment on the last business day of the month in which the relevant event ends or within the first week of the following month.

 

5.15. The Company has no responsibility to the parties in the event date, time and location or any changes in the event status. However, in the event of cancellation, the Company will refund the parties the amounts it has received for that event within the event organizers' refund period.

 

5.16. If it is determined that the ticket offered by the seller does not have the actual conditions and qualifications, the seller agrees to pay the penalty fee that complies with the Penalty Policy and Fees, which are annexes to this contract. These payments are deducted from the fees to be paid to the seller by the Company.

 

6. TICKET PURCHASE, BUYER'S RIGHTS AND LIABILITIES

 

6.1. The buyer places an order for the purchase by accepting the ticket conditions and qualifications published by the seller with the seller's offer and completes the purchase by making payment to the Company. The buyer knows and accepts that the Company has the authority to collect on behalf of the seller.

 

6.2. The company will be entitled to the service fee from the buyer according to the tariff written in the Buyer and Seller Service Fees, which is an annex to this contract. The fee paid by the buyer consists of the total of the fixed offer price determined by the seller, the shipping fee, if any, and the Company's service fee.

 

6.3. According to the g and ğ subparagraphs in the 15th article titled ‘Exceptions to the Right of Withdrawal’ of the Distance Contracts Regulation dated 27.11.2014, prepared based on Articles 48 and 84 of the Consumer Protection Law No. 6502 dated 7/11/2013, the right of withdrawal cannot be exercised for tickets purchased through the Platform.

 

6.4. With the approval of the event acceptance and approval form, the Company commences the intermediary service provider transaction against the buyer. With the approval, the buyer authorizes the Company to collect the ticket with the payment methods available on the date of purchase and based on the total fee paid. This authority belongs exclusively to the Company.

 

6.5. At the moment the buyer’s purchase transaction is made, the Platform sends an information text to the buyer’s e-mail address regarding the transaction made in accordance with the acceptance and approval form. The buyer and the seller accept that this information text is clear and unequivocal evidence that the Company is performing its service as an intermediary service provider.

 

6.6. In the event of a sale, the Company will be entitled to a service fee from the buyer member according to the tariff specified in the Buyer and Seller Service Fees, which are annexes to this contract. The final price of the service is the total of the service fees specified in the buyer's acceptance and approval form.

 

6.7. The buyer cannot cancel the sale it has made, but if it cannot attend the event, it can fulfill the obligations in the provisions of this contract regarding the seller and put its ticket up for bid to find a new buyer. In this case, the buyer is expected to review the rights and obligations in Section 5 of this contract.

 

6.8. In cases where the seller has sold a ticket that may be subject to a penalty by not exercising the necessary care and attention, or if a situation such as the ticket not being provided at all is detected, the Company will endeavor to provide the buyer with a ticket under similar or better conditions. If it cannot provide this provision, it will refund the buyer's payment method -if possible- or request an IBAN number suitable for money transfer from the buyer to refund the fee and make the payment to this account. The account is expected to be compatible with the buyer's information. In order for the Buyer to be entitled to a refund arising from an unsuccessful order, the Buyer must share the incorrect, incomplete or incorrect ticket information with the Company.

 

6.9. In cases where the information provided by the Buyer while participating in the Platform or to the seller is incomplete, incorrect or incorrect and prevents the delivery of the purchased ticket, the Buyer will not be refunded the ticket fee and the Buyer will be charged a shipping fee to be reflected in his/her account when purchasing the next ticket.

 

7. GUARANTEE

7.1. GUARANTEE PROVIDED TO THE SELLER

7.1.1. The Company guarantees to collect from the buyer on behalf of the seller by adding the service fee, tax liabilities and other expenses to the price offered by the seller.

7.1.2. The Company guarantees that the process of delivering the tickets subject to sale to the buyer is fast, efficient and complete. However, performance difficulties caused by situations where members assume personal responsibility are not covered by this guarantee.

7.1.3. The Company guarantees to the seller that the offer terms and price will be changed between the publication of the offer and the time it is approved by a buyer.

 

7.2. GUARANTEE PROVIDED TO THE BUYER

7.2.1. The Company guarantees to the buyer that they can perform their transactions on a transparent, reliable and effective Platform. In cases where the seller does not exercise due care and attention and sells a ticket that may be subject to a penalty or the ticket cannot be provided at all, the Company guarantees that it will make efforts to provide the buyer with a ticket under similar or better conditions.

 

7.2.2. In cases where the Company's efforts are unsuccessful, the buyer will be refunded the fee using the payment method or will request an IBAN number suitable for money transfer from the buyer to refund the fee and make the payment to that account.

 

7.2.3. In cases where the event subject to the offer is officially announced as cancelled by the authorized organization company and payment is made to the ticket holders, the Company guarantees to refund the price of the sale made.

 

8. SPECIAL CASES

8.1. The Company includes the offers opened 3 (three) days before the event date in the Last Minute Sale program. The service fees and ticket delivery practices applied by the Company for the last minute sale program may change. These changes are published in the Service Fees, which are an annex to this agreement.

8.2. The Company may provide special discounts and promotions to members based on the service fees. The terms and conditions related to this are also shared with the members through the Platform and in an up-to-date manner.

8.3. The Company may grant the status of ‘safe member’ to any member it wishes, taking into account the activity algorithms, ticket sales-purchases and delivery transactions of the members. The safe member status provides the member with certain rights such as the right to have their offer published immediately, the right to participate in the last minute sale program, the right to fast transfer and fast collection. The Company reserves the right to revoke all these rights.

8.4. The Company may provide cargo and shipping facilities to members in order to facilitate the transactions of the members. In the event that this service is used, the members agree to pay additional fees arising from the service.

8.5. The written official method used by the Company for effective and secure communication with its members is the e-mail service. The Company sends all correspondence, notifications and requests to the members via the e-mail addresses shared by the members during registration. In this sense, the Company sends all correspondence to the e-mail address shared by the members during registration via info@matchbilet.com. Using alternative communication channels may not be used depending on the Company's current personnel and workload, and the Company assumes no responsibility in this case. In the event that the members' e-mail addresses change, this notification must be made to the Company immediately, in writing or verbally. 8.6. It is reminded that electronic messages claiming to be on behalf of the Company under another name and title should not be taken into consideration. In addition, in cases of last minute programs or urgency and importance, the Company will use online communication or communication channels with the phone number provided by the member during registration. In this case, it is recommended that members pay attention to the fact that they are receiving calls from the Company's official correspondence and communication address. The Company's official correspondence and alternative communication information is as follows; (Members should not take into account messages and contacts coming from channels other than these addresses.)

a. Correspondence Address: Flat 4 10 North Cliff Street Preston PR1 8JA

b. E-mail Address: info@matchbilet.com

c. Twitter.com: info@matchbilet.com

d. Facebook.com: info@matchbilet.com

e. Instagram: info@matchbilet.com

f. LinkedIn: info@matchbilet.com

 

9. CONTENT, OWNERSHIP AND CANCELLATION OF MEMBERSHIP

 

9.1. You are solely responsible for all content on the Platform. By becoming a member of the Platform, you assume all risks associated with your content and any person's reliance on and interpretation of the quality, accuracy or reliability of your content. You hereby declare that you have the necessary permissions to authorize the use of your content and to use your content.

 

9.2. You may not imply that the Company financially supports or approves your content. You may not use any mark, title, logo, slogan or any other identifier of the Company in your content without permission.

 

9.3. The content and offers you share on the Platform;

 

a. Will not violate the intellectual property rights or other rights of third parties, such as copyright, patent, trademark;

 

b. Will not violate any applicable legislation on public health, consumer rights, unfair competition or misleading advertising;

 

c. It shall not contain statements and promotional expressions that are contrary to general morality and public order, dishonest and inaccurate, deceptive, misleading or exploit the lack of experience and knowledge of third parties, endanger the safety of life and property, disrupt public health, exploit the sick, elderly, children and disabled;

d. It shall not be humiliating, defamatory, threatening or harassing;

e. It shall not be obscene or include child abuse;

f. It shall not contain malicious software such as viruses, trojan horses or any computer programming applications that aim to damage or harm (hack) any system, data or personal information.

9.4. All responsibilities arising from these reasons belong to the content owner and the Company may immediately and irreversibly suspend or terminate the Membership Agreement based on these reasons.

9.5. The Company also has the right to immediately freeze and block access to Member accounts that it considers to be used for malicious purposes or receives complaints about in this regard.

9.6. We would like to remind you that, unless explicitly stated in this agreement, we do not grant you any rights in the accounts that are suitable for your membership and in conditions outside the scope of this agreement, and we reserve our rights in relation to these.

 

9.7. The Company may disclose your personal information when requested as a legal obligation, in order to comply with legal processes notified to the Company, or when deemed necessary to protect and defend the Company's rights.

 

9.8. You accept that you are responsible for the direct and indirect damages incurred by the Company due to the nature of your products and the legal rules you have violated with your marketing methods.

 

9.9. All articles of this membership main agreement are original, and the Company reserves the right to take legal action in the event of unauthorized use of intellectual and property rights.

 

10. COMPANY OTHER RIGHTS AND AUTHORITIES

 

10.1. The Company may temporarily or permanently suspend the operation of the Platform. Since all Members do not pay any usage fee for the Platform, they will not claim any material or moral rights due to the suspension or cessation of the Platform.

 

10.2. Members accept that the credit card information used for payment is stored in the payment institution system with which the Company has an agreement, to the extent permitted by legislation, and that the Company is authorized to share it with system operators. The Company is not responsible for any disruptions that may occur in the system of the payment institutions with which it has an agreement, or the payment institutions it cooperates with may temporarily suspend or completely stop the ability of the relevant Members to make online payments by credit card due to Member transactions that raise security concerns. The Company has no responsibility towards its Members or third parties for the aforementioned reason.

 

10.3. The Company owns the intellectual and industrial rights of all data generated by the use of the Platform. The Company may prepare reports containing demographic information without disclosing the Member information with the said information for more optimal market conditions or may use such information or reports itself or may share these reports and statistics with its affiliates, business partners and third parties with or without a fee. We would like to remind you that these transactions do not constitute a violation of the Company's updated privacy and security policies.

 

10.4. In any case, the Company may suspend the profile of the relevant Member or cancel their membership in order to implement the injunction and court decision sent by a competent state regarding the violation of the rights of the Members.

 

10.5. If the Company wishes, it may use SMS, e-mail or other technical means to verify the e-mail address, mobile phone number and other information that the Members have shared with us within the terms of membership.

 

10.6. If the Company detects that the Members have violated this Agreement or to the extent required by the situation, it may prevent the Members from using the Platform and accessing the usage rights, suspend the membership and temporarily stop the use as a precaution without having to show any reason.

 

10.7. Comments and evaluations received from members regarding the services and products they receive are published in a way that all Members can see after the necessary approval, control and correction to be made by the Company. The Company has the authority to correct such comments or to publish or not to publish them.

 

10.8. The Company always reserves the right to permanently change or terminate the Platform at any time. The Company will notify members of any possible disruptions that may occur on the Platform and will take the necessary measures. However, in this respect, the Company does not guarantee infallibility regarding the content of the members, nor does it undertake that members use the Platform as required.

 

10.9. The Company does not guarantee that the ticket visuals and e-mail attachments it shares with members will be harmless. It recommends that members use anti-virus software in their e-mails.

 

10.10. If you cause the image of the Company and any part of the Platform to be damaged, tarnished or badly advertised through any of your activities, the Company reserves the right to assume the exclusive defense and right to defend itself, all costs and fees in this regard being borne by you. In such case, you agree to cooperate in our defense of the claim as long as you did not cause such activity.

 

11. PRICING

 

11.1. The Company, acting as an intermediary service provider and acting as an intermediary in the establishment of a distance contract through the Platform within the scope of the Electronic Commerce Regulation Law No. 6563, is entitled to a fee upon the completion of the sales transaction made by the seller. This fee schedule is included in the Buyer and Seller Service Fees, which are updated at any time and are an annex to this agreement. The constantly updated Buyer and Seller Service Fees annex is accessible at any time on the Platform and we recommend that members follow it constantly.

 

11.2. Unless otherwise agreed, the service fee that the Company is entitled to by bringing the buyer and seller together and making a sales contract is explained in the current Service Fee Policy text, which is an annex to this agreement, and each change is announced in the e-mail addresses that the members have registered and started to be implemented within 1 (one) week.

 

11.3. Invoices, receipts or other documents that need to be prepared in return for services must be prepared by the parties if they have regulatory obligations in accordance with the relevant legislation, and the Company is not obliged to audit in this regard.

 

11.4. The Company is only obliged to invoice buyers and sellers for the service fee, communication fee or transportation fee for the services it provides. According to the Company's policy, it has the right to issue an e-invoice (e-archive invoice) and send it to the e-mail address provided by the Members when registering, if necessary or requested.

 

11.5. The Company reserves the right to charge some or all of the services in the future.

 

12. TERMINATION

 

12.1. The Company and the Members may terminate this Agreement at any time by notifying the other party. In the event of termination, the right to access or use the Platform is lost.

 

12.2. The following matters continue in the event of termination:

 

a. Our right to use and publish feedback made to the Company and other Members;

 

b. Sections of this Agreement determining Termination, Dispute Resolution and Limitations of Liability;

Any amount owed by any party, buyer or seller, prior to termination must be paid after termination.

 

13. DISPUTE RESOLUTION

13.1. This contract is subject to the laws of the Republic of Turkey; the parties shall first endeavor to resolve any disputes that may arise from the implementation of this Contract amicably among themselves in accordance with the principle of Procedural Economy. In this respect, Members agree to first apply to the Company's notification address or e-mail account specified in this contract. The evaluation of this application is a maximum of 15 (fifteen) days.

 

13.2. The parties accept and declare that the Istanbul Courts and Enforcement Offices have exclusive authority for the resolution of disputes that cannot be resolved amicably, if they have a commercial personality.

 

14. ENFORCEMENT

14.1. This contract shall enter into force as soon as it is approved and shall clearly bind the parties.

 

14.2. The terms of the contract may be changed from time to time. These changes will be announced to you through the communication channels you have shared with us. You understand and agree that your use of or access to the Platform is subject to the Terms in effect on the date you use or access the Platform.

 

14.3. If any material changes are made to these Terms, we will notify you of the changes by posting a notice on the Platform or by email prior to the effective date. We will indicate the date of the most recent revision at the top of this Master Agreement and each of its addenda. You should revisit these Terms regularly as revised versions will bind you. Any such change will become effective upon the posting of the new Terms. You understand and agree that your continued access to or use of the Platform after the effective date of the changes to the Terms constitutes your acceptance of the changes.

 

14.4. This Agreement, together with all its addenda, is a whole and is located on the home page of the Website.

 

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ANNEXES

 

Annex – 1. International Privacy and Cookie Policy

Annex – 2. Limitations of Liability

Annex – 3. Buyer and Seller Service Fees

Annex – 4. Penalty Policy and Fees

Annex – 5. Platform Messages, Notifications and Cookie Policy

Annex – 6. Personal Data Policy Information Text